Having issues with Breachers™? Please contact us at


Describe your issue in as much detail as possible and include any error messages you received in-game.

If you have access to your personal support code please include that as well.

Find your support code in “Options > Support” in the game’s main menu.

Please allow for a 1-2 working days response time.

Authentication Error

Some players may experience this error when starting up the game. Here are some things you can try to resolve the issue:

  • Resync your headset with the Meta Quest app on a smartphone (if you are using a Quest 2/Pro).
  • Check the system time on your device and/or network router, and make sure it is not set to a date in the past or the future.
  • Connect to a wifi hotspot, created by a smartphone or PC.

Error validating access token (error code 11)

Some players may experience this error on Quest 2 or Quest Pro.

  • Log out of your Meta account in the headset and log back in.

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